Appointments

To request an urgent appointment for today or tomorrow (Monday to Friday):

• phone us on 01709 915 760, Monday to Friday from 8am to 6pm
• visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

To request a routine appointment in the next 7 days:

• use our appointment request form, Monday to Friday 8am to 6pm. We will respond within 4 hours during opening times
• phone us on 01709 915 760, Monday to Friday from 8am to 6pm
• visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm
• use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Evening and Weekend Appointments

There are various services that provide appointments during surgery hours and beyond.  These include Primary Care Doncaster and FCMS.  Currently times are available between :

• Monday to Friday 8am to 8pm
• Saturday and Sunday 8am to 8pm

Appointments can be booked via Reception on the usual number (01709 915760) or in person at the Martinwells Centre.  The location of your appointment may vary.  Possible locations include:

• The Lakeside Practice, Askern, DN6 0HZ
• Tickhill and Colliery Medical Practice, Tickhill, DN11 9NA
• Conisbrough Group Practice, Conisbrough, DN12 3JW
• Thorne Moor Medical Practice, Thorne, DN8 4BQ
• Same Day Health Centre, Town Centre, DN1 2DJ

If possible please try to telephone reception before 11am if you require a home visit.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.

You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

However you choose to contact us, we may offer you a consultation:

• by phone
• face to face at the surgery
• on a video call
• by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

To cancel your appointment:

• use your NHS account (through the NHS website or NHS App)
• phone us on 01709 915 760, Monday to Friday from 9am to 5pm
• reply CANCEL to your appointment reminder text message

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

• if there’s a specific doctor, nurse or other health professional you would prefer to respond
• if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• if you need an interpreter
• if you have any other access or communication needs